Got2bcre8tv Vendor Shipping Policy
Updated 09/12/2020
This Shipping Policy explains your shipping obligations as an independent seller and your rights and responsibilities when using Got2bcre8tv’s Marketplace.
This policy is a part of our Terms & Conditions. By opening a Got2bcre8tv Marketplace shop, you’re agreeing to this policy and our Terms & Conditions.
- Shipping Your Items
Shipping Insurance
b. Fees
Sellers are responsible for shipping or delivering their sold items to buyers. If you are using a shipping or fulfillment service, please keep in mind that you are ultimately responsible for making sure that your buyers receive their orders.
By selling on Got2bcre8tv Marketplace, you agree to:
- Provide an accurate “ships from” address.
Use a service that coincides with the shipping times that customers select at checkout. If you have additional processing times you must include the information on your shop page where it is available to customers.
C. Ship items promptly after they are sold. Prompt shipping means that you ship each item within 30 days of purchase, unless you specify otherwise in your processing time or agree to a different shipping period with the buyer through email or written communication. Before you update your processing time for a specific order, you must first obtain your buyer’s consent.
D. Comply with all local and international shipping and customs regulations. We know that shipping and customs regulations can be tough to read, so check out these Help articles on international shipping using United States Postal Service (USPS).
E. Ship to the address listed on the Got2bcre8tv Marketplace receipt.
F. Mark the order as shipped/complete when you ship it. Remember that you may only mark an order as shipped after you have shipped it. When you mark an order as shipped, the buyer will receive a notification.
G. Charge an appropriate amount for shipping if it is outside of the standard shipping rates listed on the marketplace.
By entering tracking information or delivery confirmation on Got2bcre8tv Marketplace, you are giving us permission to collect and share this data received from your chosen shipping carrier with the buyer.
In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. Valid proof of shipping must show that the item was shipped and that it was sent to the address provided on Got2bcre8tv Marketplace. If a buyer does not receive their order, they may file a dispute against your shop.
- Shipping Insurance
The priority shipping method provided by USPS and comes standard with $50 insurance (prices and insurance subject to change based on USPS). If your items are valued at more than $50 or you use a first-class or different mail service it is in your best interest to add insurance to your item in case of loss.
- Fees
The cost of a shipping label will depend on the origin, destination, weight, and dimensions of the package and your chosen carrier and is your responsibility. Any fees collected for shipping with be automatically transferred to you upon authorization. It is your absolute responsibility to use those fees and any additional fees to ensure buyer receives their items in the time specified in the marketplace and your shop policies.
Contact Us
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Got2bcre8tv